Privacy Policy

Information you provide

• Name and email address
• Billing and shipping addresses
• Payment confirmation details; we do not store full card numbers
• Orders, account details and customer-support communications
• Marketing preferences and newsletter subscriptions

Information collected automatically

• IP address and approximate location
• Browser, device and operating-system information
• Pages viewed, interactions, referral source and timestamps
• Cookie, analytics and advertising identifiers

We use personal information to process and deliver orders, provide customer support, manage accounts, send transactional messages, prevent fraud, improve our products and website, comply with law, and—with consent where required—send marketing or measure advertising performance.

We do not sell personal information for monetary compensation. Certain advertising disclosures may be treated as “sharing” or a “sale” under some U.S. privacy laws, and applicable opt-out rights are described below.

We may also disclose information when required by law, to protect rights and safety, or as part of a merger, acquisition or sale of assets.

We use essential cookies for cart, checkout and login; preference cookies; analytics tools such as Google Analytics and Microsoft Clarity; and advertising technologies including Meta Pixel, TikTok Pixel and Google Ads. You can control cookies through browser settings and any privacy controls made available on our site. Disabling essential cookies may prevent parts of the store from working.

Our website may not respond to browser “Do Not Track” signals, but we honor legally required opt-out signals where applicable.

We use reasonable administrative, technical and physical safeguards, including encrypted connections and PCI-compliant payment providers. No internet transmission or storage system is completely secure.

Depending on your location, you may have rights to access, know, correct, delete, restrict or object to processing, obtain a portable copy, withdraw consent, and opt out of targeted advertising or sale/sharing. California residents may also have rights under the CCPA/CPRA, including non-discrimination. EU/UK residents may complain to their supervisory authority.

To submit a request, email support@hapchic.com. We generally respond within 30 days and may verify your identity. Some information may be retained where required by law.

Our website may link to third-party sites. Their privacy practices are governed by their own policies, and we are not responsible for those practices.

Our store is not directed to children under 13, and we do not knowingly collect their personal information. For EU/UK users, the relevant digital-consent threshold may be 16 or a lower age permitted by local law. Contact us if you believe a child submitted information.

Nova Commerce LLC operates from the United States. Information may be processed in the U.S. and other countries where our providers operate. Where required for EU/UK transfers, we rely on recognized safeguards such as Standard Contractual Clauses.

You may unsubscribe from marketing emails at any time using the link in the message or by emailing support@hapchic.com. You may still receive transactional messages about active orders. If SMS marketing is offered, separate consent will be requested and you may reply STOP to opt out.

We may update this policy to reflect changes in our practices or law. The “Last updated” date identifies the current version. Material changes may be announced by email or a prominent website notice.

Privacy inquiries
Email: support@hapchic.com

Nova Commerce LLC
1001 S Main St, Ste 600, Kalispell, MT 59901, United States

This policy works alongside our Terms of Service, Shipping Policy and Refund Policy.