Track Your Order

Once your order ships — usually within 1-3 business days of ordering — you'll get a shipping confirmation email with a tracking number and a link to the carrier's tracking page.

Can't find it? Check your spam or promotions folder for an email from us. Still nothing? Email support@hapchic.com with your order number and we'll resend it.

Some orders ship from more than one warehouse and change carriers along the way, so the carrier's own site doesn't always show the full journey. For the most complete, real-time status, paste your tracking number into 17TRACK — it recognizes the carrier automatically and tracks it end to end.

Track on 17TRACK

If you created an account at checkout, you can see every order and its tracking link in one place.

View My Orders

Checked out as a guest? You can still track your order through the email link in Section 1 — an account isn't required.

It's normal for tracking to take 1-3 business days to show movement after you get the shipping confirmation email — that's the carrier scanning the package into their system, not a sign anything is wrong.

Full delivery windows are in our Shipping Policy: 7-15 business days for the continental U.S., a bit longer for Hawaii, Alaska, and military addresses.

• Check around your property, porch, and with neighbors or household members
• Wait 24 hours — packages are sometimes marked delivered slightly early

Still missing after that? Email support@hapchic.com with your order number and we'll help track it down.