Terms of Service
Please read these Terms carefully before using Hapchic. By using our website or placing an order, you agree to these Terms.
Last updated: August 2, 2026
These Terms govern access to and use of hapchic.com (the “Site”), operated by Nova Commerce LLC, a limited liability company registered in Montana, United States (“Hapchic,” “we,” “us,” or “our”). By using the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site.
1Eligibility and Online Store Terms
You must be at least 18 years old or the age of majority where you live and legally capable of entering a contract. You agree to provide accurate information, use our products and Site lawfully, comply with applicable export laws, and not transmit malicious code.
2General Conditions
We may refuse service, suspend access or cancel an order for legitimate reasons such as suspected fraud, payment failure, inventory errors, unlawful activity or breach of these Terms. You may not reproduce, sell, resell or exploit the Site or its services without written permission.
3Accuracy and Completeness of Information
We work to keep descriptions, prices, promotions and availability accurate but occasional errors may occur. We may correct errors or cancel an affected order and issue a full refund. General Site content should not be your sole basis for decisions where more complete or current information is required.
4Products and Pricing
Prices are shown in U.S. dollars unless stated otherwise and may change without notice. We may modify products, limit quantities or discontinue items. Product images are illustrative; colors, textures, dimensions and packaging of seasonal decorations may vary slightly because of screens, lighting, photography or manufacturing tolerances.
Use decorations in accordance with product instructions, warnings and applicable safety requirements. Products intended for decoration are not toys unless expressly identified as such.
5Orders, Payment and Billing
By ordering, you authorize the selected payment method for the displayed total and agree to provide current billing, shipping and contact information. Applicable taxes and charges appear during checkout. Payment options available to you are those displayed at checkout and are processed by secure third-party providers.
An order confirmation is not guaranteed acceptance. We may reject or cancel an order for payment, fraud, inventory, pricing or legal reasons; any captured amount for a canceled order will be refunded.
6Shipping, Returns and Refunds
Our Shipping Policy and Refund Policy are incorporated into these Terms. Delivery estimates are not guarantees, and rights that cannot legally be waived remain unaffected.
7Intellectual Property Rights
The Hapchic name, logo, product presentation, photographs, graphics, text, videos, designs and software are owned by Nova Commerce LLC or its licensors and protected by applicable intellectual-property laws. No license is granted except the limited right to use the Site personally. Written permission is required to reproduce, modify, distribute or create derivative works.
8Third-Party Services and Links
The Site may use or link to Shopify, payment providers, carriers, social platforms and other third parties. Their services and policies are controlled by them. To the extent permitted by law, Hapchic is not responsible for third-party sites or independent services.
9Reviews, Feedback and User Content
When you submit a review, photo, comment or suggestion, you grant Nova Commerce LLC a non-exclusive, worldwide, royalty-free license to host, reproduce, adapt, publish and display that content for store operations and marketing, subject to applicable privacy law.
You confirm you own or have permission to submit it and that it is not unlawful, deceptive, defamatory, infringing, malicious or harmful. We may moderate or remove content but are not obligated to monitor every submission.
10Personal Information and Privacy
Our handling of personal information is described in the Privacy Policy, which is incorporated by reference.
11Email and Marketing Communications
We send transactional communications necessary for orders and accounts. Marketing messages are sent where permitted and with consent where required. Unsubscribe through the message link or email support@hapchic.com. Transactional messages for active orders may still be sent.
12Prohibited Uses
You may not use the Site to break laws; infringe rights; harass or harm others; submit deceptive information; transmit malware; spam, phish, scrape or interfere with security; collect others’ personal data without authorization; evade purchase limits; or resell products without written authorization. We may terminate access for violations.
13Disclaimer of Warranties
Nova Commerce LLC disclaims implied warranties of merchantability, fitness for a particular purpose, title and non-infringement to the extent legally permitted. We do not promise uninterrupted, error-free or completely secure access. This section does not exclude non-waivable warranties or consumer rights.
14Limitation of Liability
Where liability may lawfully be limited, aggregate liability will not exceed the amount paid for the product giving rise to the claim or USD $100, whichever is greater. These limitations do not apply where prohibited, including liability that cannot legally be excluded.
15Indemnification
To the extent permitted by law, you agree to indemnify Nova Commerce LLC and its affiliates against third-party claims and reasonable costs arising from your unlawful misuse of the Site, material breach of these Terms, violation of another person’s rights or unlawful User Content.
16Governing Law and Dispute Resolution
Governing law
These Terms are governed by the laws of Montana, United States, without regard to conflict-of-law rules, except where mandatory consumer law requires otherwise.
Informal resolution
Before arbitration, email support@hapchic.com with a description of the dispute and requested resolution. The parties will attempt in good faith to resolve it informally.
Binding arbitration
Except for eligible small-claims matters or claims that cannot legally be arbitrated, disputes arising from these Terms, the Site or purchases will be resolved by individual binding arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules. Proceedings may occur remotely or in Kalispell, Montana, subject to applicable consumer protections.
Class-action waiver
30-day opt-out right
If any part of this Section is found unenforceable, applicable law determines the forum and remaining enforceable provisions.
17Termination
We may suspend or terminate access for breach, fraud, security risk or unlawful activity. Provisions that by their nature should survive—including ownership, disclaimers, liability, dispute resolution and indemnification—remain effective.
18Force Majeure
We are not responsible for delay or nonperformance caused by events beyond reasonable control, including severe weather, disasters, war, civil unrest, government action, labor disruption, epidemics, supply-chain interruptions, utility or network failure, and carrier delays.
19Severability, Waiver and Entire Agreement
If a provision is invalid or unenforceable, it will be limited to the minimum necessary and the remainder continues. Failure to enforce a provision is not a waiver. These Terms together with the Privacy Policy, Shipping Policy and Refund Policy form the agreement governing your use of the Site.
20Changes to These Terms
We may update these Terms for operational, legal or regulatory reasons. The date above identifies the current version. Where required, material changes will be announced before taking effect. Continued use after the effective date means acceptance, except where applicable law requires additional consent.
21Contact Information
Questions about these Terms may be sent to support@hapchic.com.
Nova Commerce LLC
1001 S Main St, Ste 600, Kalispell, MT 59901, United States
Questions about these Terms?
Contact our team by email and we will be happy to help.
Email support@hapchic.com